Terms and Policies

Cookie Policy

We own as a travel agency ("Company") https://www.cappadociaturkeytravel.com we process personal data and use internet cookies to provide a better use experience for our visitors, respecting the privacy and personal data protection rights of visitors to our website (the"website"). This Cookie Use Policy ("Policy") describes under what circumstances cookies are used for all our website visitors and users. You can get detailed information about KVK law processing from the lighting Text section in our. Web system.
This policy applies regardless of what technologies, methods, and how you connect to the website. Therefore, we recommend that you read this policy carefully and make a copy so that you can review it in the future.
I. Minors

Although the site content contains only content that contains our company's data, if you are under the age of 18, you must visit the website under the supervision of your parents. Forms found on the Site (competition applications, etc. ) you must also complete the filling process with the help of your parents.
II. What is a cookie and for what purposes is it used?

A cookie is a small data storage file that is stored on your computer, mobile phones, tablets, or other mobile devices that you access by websites. This file stores information about your website navigation. In this way, your devices that you access will remember this data when you use the website again. Therefore, cookies are necessary and important for you to use the website effectively and more easily. Cookies are also used on the website and on the websites of third parties so that we can provide you with more appropriate services, products or offers.
Main purposes of using cookies;
Some technical data is needed to make the website more effective,
Collection of information about your preferences and habits in browsing and using the company's website,
The company 5651 and the arrangement of the material in these publications through the internet and combating crimes arising from the regulation on principles and procedures for the Internet of the material in the regulations, including statutory and contractual obligations to fulfill, such as your IP address, your personal data need to,


III. What Kind Of Data Do We Process With Cookies?

Cookies, in general, collect data about your browsing and usage preferences on the device on which you access the website, depending on their type. This data includes all information about the pages you access, our services and products you review, and your navigation on the website.
IV. Which Types Of Cookies Do We Use In What Ways?

We use different types of cookies on the website. These are Cookies, function cookies, analytics/performance cookies that must be used to keep the website running.

TYPES OF COOKIES IN TERMS OF USAGE:
Mandatory Cookies: these cookies are cookies that are absolutely necessary for the proper functioning of the website. These cookies are needed to manage the system, prevent fraudulent transactions, and if blocked, the Website will not be able to work.
Function Cookies: these cookies are cookies used to give you a more advanced and easy-to-use experience. For example, remembering your previous preferences performs its functions to allow you to conveniently access some content contained on the website. You can prevent the use of these cookies as detailed below.
Analysis / Performance Cookies: these cookies allow us to analyze and understand the functioning of the website and improve the website by interacting with you. You can prevent the use of these cookies as detailed below.
TYPES OF COOKIES IN TERMS OF STORAGE TIME:
Persistent Cookies: These are cookies that exist on a person's computer until a certain date or until they are deleted by the user. These cookies are often used to measure users ' site movements and preferences.
Session Cookies: these cookies are used to separate the user's visit into Sessions and do not collect data from the user. The cookie is deleted when the user closes the web page they are visiting or remains passive for a certain period of time. Target and tracking cookies are used on the website to help third parties provide services, especially advertising services, and to improve the effectiveness of these services. These cookies may remember the web pages and sites you visit and collect personal data, primarily the IP address of the user's device. Website, gather information, your interests, remember you, improve your ads and serve ads targeted to you visit and the demographic data and the number of ad impressions, and other ad impressions and use of ad services advertising services regarding interactions between this ratio to determine both First-party and third-party cookies are disabled. The website uses social plugins that link to social networks such as Facebook and LinkedIn. When you visit the website and use these plugins, the website connects directly to the server of the selected social network. The content offered by the plugin is then transmitted directly from social networks to your web browser and added to the website you are visiting. In this way, the relevant social network can access and process your data and combine it with the data belonging to your account in the relevant social network.
Please note that we have no influence or control over the scope of data that social networks process through plug-ins. For more information on the purpose, methods and duration of which social networks will process your personal data, please carefully review the personal data processing policies published by the respective social networks.
The website uses cookies listed below:
Cookie Name Purpose Of Use Duration Of Use
Google Analytics Google Analytics uses cookies to analyze how visitors use the website. Information about your use of this website (including your IP address) is transferred to Google and stored by Google on servers in the United States. Google this information to evaluate your use of the website, to compile website activity and internet usage for the company to provide other services related to website activities and will use your IP address but will not match up with other data stored by Google. For more information about using Google Analytics (including opt-out options), visit: https://www.google.co.uk/intl/en/analytics/privacyoverview.html. Persistent Cookies
Session Cookies
Google Ads Google Ads uses cookies to remember your SafeSearch preferences, show you more relevant ads, determine how many visitors to a page, help you sign up for our services, protect your data, or remember your ad settings. This helps the website remember information about your visit (for example, your preferred language and other settings). Information about your use of this website (including your IP address) is transferred to Google and stored by Google on servers in the United States. Google this information to evaluate your use of the website, to compile website activity and internet usage for the company to provide other services related to website activities and will use your IP address but will not match up with other data stored by Google. For more information about the use of Google Ads cookies (including rejection options), you can visit: https://policies.google.com/privacy?hl=tr Persistent Cookies
Session Cookies

V. How Can You Prevent Cookies From Being Used?

Use of cookies although the website provides better service, you can prevent the use of cookies if you wish. But please note that in this case, the site will not be able to fully function and you may not be able to use all its features. To prevent the use of cookies, you must change the settings of your internet Browser. These changes vary depending on the device and Internet browser you use. Below is information about what steps to follow to prevent the use of cookies through different internet browsers:
* Internet Explorer
1. Open the desktop and tap or click the Internet Explorer icon in the taskbar.
2. Tap or click the Tools button and Internet Options.
3. Tap or click the Privacy tab, then move the slider under Settings to block all cookies, and then tap or click OK.
* Microsoft Edge
1. From the upper-right corner of your Microsoft Edge browser, click the section with the ellipsis mark and scroll to the Settings section.
2. After you say select items to clean from the new window that you encounter, select the sections that you want to clean from the window that you encounter.
3. There are many departments here. You can start the cleaning process by choosing what you want.
* Google Chrome
1. Open Chrome on your computer.
2. Click More settings at the top right.
3. Click Advanced at the bottom.
4. Under"privacy and security," click Content Settings.
5. Click cookies.
6. Search for the name of the website under"all cookies and site data".
7. Click the Remove icon to the right of the site.

We own as a travel agency ("Company") https://www.cappadociaturkeytravel.com we process personal data and use internet cookies to provide a better use experience for our visitors, respecting the privacy and personal data protection rights of visitors to our website (the"website"). This Cookie Use Policy ("Policy") describes under what circumstances cookies are used for all our website visitors and users. You can get detailed information about KVK law processing from the lighting Text section in our Web system.
This policy applies regardless of what technologies, methods, and how you connect to the website. Therefore, we recommend that you read this policy carefully and make a copy so that you can review it in the future.
I. Minors

Although the site content contains only content that contains our company's data, if you are under the age of 18, you must visit the website under the supervision of your parents. Forms found on the Site (competition applications, etc. ) you must also complete the filling process with the help of your parents.
II. What is a cookie and for what purposes is it used?

A cookie is a small data storage file that is stored on your computer, mobile phones, tablets, or other mobile devices that you access by websites. This file stores information about your website navigation. In this way, your devices that you access will remember this data when you use the website again. Therefore, cookies are necessary and important for you to use the website effectively and more easily. Cookies are also used on the website and on the websites of third parties so that we can provide you with more appropriate services, products or offers.
Main purposes of using cookies;
Some technical data is needed to make the website more effective,
Collection of information about your preferences and habits in browsing and using the company's website,
The company 5651 and the arrangement of the material in these publications through the internet and combating crimes arising from the regulation on principles and procedures for the Internet of the material in the regulations, including statutory and contractual obligations to fulfill, such as your IP address, your personal data need to,


III. What Kind Of Data Do We Process With Cookies?

Cookies, in general, collect data about your browsing and usage preferences on the device on which you access the website, depending on their type. This data includes all information about the pages you access, our services and products you review, and your navigation on the website.
IV. Which Types Of Cookies Do We Use In What Ways?

We use different types of cookies on the website. These are Cookies, function cookies, analytics/performance cookies that must be used to keep the website running.

TYPES OF COOKIES IN TERMS OF USAGE:
Mandatory Cookies: these cookies are cookies that are absolutely necessary for the proper functioning of the website. These cookies are needed to manage the system, prevent fraudulent transactions, and if blocked, the Website will not be able to work.
Function Cookies: these cookies are cookies used to give you a more advanced and easy-to-use experience. For example, remembering your previous preferences performs its functions to allow you to conveniently access some content contained on the website. You can prevent the use of these cookies as detailed below.
Analysis / Performance Cookies: these cookies allow us to analyze and understand the functioning of the website and improve the website by interacting with you. You can prevent the use of these cookies as detailed below.
TYPES OF COOKIES IN TERMS OF STORAGE TIME:
Persistent Cookies: These are cookies that exist on a person's computer until a certain date or until they are deleted by the user. These cookies are often used to measure users ' site movements and preferences.
Session Cookies: these cookies are used to separate the user's visit into Sessions and do not collect data from the user. The cookie is deleted when the user closes the web page they are visiting or remains passive for a certain period of time. Target and tracking cookies are used on the website to help third parties provide services, especially advertising services, and to improve the effectiveness of these services. These cookies may remember the web pages and sites you visit and collect personal data, primarily the IP address of the user's device. Website, gather information, your interests, remember you, improve your ads and serve ads targeted to you visit and the demographic data and the number of ad impressions, and other ad impressions and use of ad services advertising services regarding interactions between this ratio to determine both First-party and third-party cookies are disabled. The website uses social plugins that link to social networks such as Facebook and LinkedIn. When you visit the website and use these plugins, the website connects directly to the server of the selected social network. The content offered by the plugin is then transmitted directly from social networks to your web browser and added to the website you are visiting. In this way, the relevant social network can access and process your data and combine it with the data belonging to your account in the relevant social network.
Please note that we have no influence or control over the scope of data that social networks process through plug-ins. For more information on the purpose, methods and duration of which social networks will process your personal data, please carefully review the personal data processing policies published by the respective social networks.
The website uses cookies listed below:
Cookie Name Purpose Of Use Duration Of Use
Google Analytics Google Analytics uses cookies to analyze how visitors use the website. Information about your use of this website (including your IP address) is transferred to Google and stored by Google on servers in the United States. Google this information to evaluate your use of the website, to compile website activity and internet usage for the company to provide other services related to website activities and will use your IP address but will not match up with other data stored by Google. For more information about using Google Analytics (including opt-out options), visit: https://www.google.co.uk/intl/en/analytics/privacyoverview.html. Persistent Cookies
Session Cookies
Google Ads Google Ads uses cookies to remember your SafeSearch preferences, show you more relevant ads, determine how many visitors to a page, help you sign up for our services, protect your data, or remember your ad settings. This helps the website remember information about your visit (for example, your preferred language and other settings). Information about your use of this website (including your IP address) is transferred to Google and stored by Google on servers in the United States. Google this information to evaluate your use of the website, to compile website activity and internet usage for the company to provide other services related to website activities and will use your IP address but will not match up with other data stored by Google. For more information about the use of Google Ads cookies (including rejection options), you can visit: https://policies.google.com/privacy?hl=tr Persistent Cookies
Session Cookies

V. How Can You Prevent Cookies From Being Used?

Use of cookies although the website provides better service, you can prevent the use of cookies if you wish. But please note that in this case, the site will not be able to fully function and you may not be able to use all its features. To prevent the use of cookies, you must change the settings of your internet Browser. These changes vary depending on the device and Internet browser you use. Below is information about what steps to follow to prevent the use of cookies through different internet browsers:
* Internet Explorer
1. Open the desktop and tap or click the Internet Explorer icon in the taskbar.
2. Tap or click the Tools button and Internet Options.
3. Tap or click the Privacy tab, then move the slider under Settings to block all cookies, and then tap or click OK.
* Microsoft Edge
1. From the upper-right corner of your Microsoft Edge browser, click the section with the ellipsis mark and scroll to the Settings section.
2. After you say select items to clean from the new window that you encounter, select the sections that you want to clean from the window that you encounter.
3. There are many departments here. You can start the cleaning process by choosing what you want.
* Google Chrome
1. Open Chrome on your computer.
2. Click More settings at the top right.
3. Click Advanced at the bottom.
4. Under"privacy and security," click Content Settings.
5. Click cookies.
6. Search for the name of the website under"all cookies and site data".
7. Click the Remove icon to the right of the site.

 

Privacy Policy

Cappadocia Turkey Travel knows that how information about you is used and shared is important to you. We thank you for your trust in us to use and Share this information carefully and sensitively. This statement contains explanations of our Privacy Policy. By visiting the Cappadocia Turkey Travel website, you agree and undertake to comply with the practices set out in this Privacy Statement. Our information collection and dissemination practices on the Cappadocia Turkey Travel website are described below.
IP address
We use your IP address to diagnose problems with our server and manage our website. Your IP address may be used to help identify you and to collect general demographic information about you.
Cookie Files
Cookie files used by our site save your login information (e-mail address) to save you the hassle of re-entering your login information every time you visit. Our site may use cookie files to track your purchases and provide travel-related content that you may be interested in, and for other reasons that are related to your actions on the site.
Information we request from you
Registration forms on our site, tour sales and sales screens, surveys and competitions may require you to provide contact information (for example, your name, email address, phone numbers and postal address) and demographic information (for example, your age and income level). Our transaction forms also require the issuance of financial information (e.g. credit card transactions).
How do we use contact information and demographic information?
If necessary, your contact information is used to contact you about your actions on our site. Your contact information may be shared with member companies. In addition, you are provided with a decision on whether this information will be used for marketing purposes. Moongleam Travel, its affiliates or subsidiaries, or moongleamtravel member companies may from time to time contact you using your information and notify you of innovations or services. If you have previously allowed contact with you, but do not want it to be installed anymore, your choice will not apply if the database we use when contacting belongs to past purchases. We will not provide your name or address to other organizations, except as prohibited by law, with the exception of the foregoing. If a third party submits to us a subpoena or other legal document requesting disclosure of your identity,we will make reasonable efforts to notify you of the situation using your latest address contained in our files, provided that we are not responsible for your contact information being out of date or otherwise unable to notify you. In case of bankruptcy, determination of trustee or other transfer of Ownership, your contact information will be transferred to the successor. MoongleamTravel always reserves the right to share your personal information with the public security authorities upon request.
How do we use financial information?
The collected financial information is used to check your adequacy and Bill you for the services you receive. We will not share your financial information with third parties without your prior permission. When you make a purchase on our site, you agree to provide your financial information or contact information to third parties necessary to process your transaction, such as credit card companies or companies that carry out shipping on our behalf.
How do we use demographic information?
We use this information to adapt our site to the interests of our users. This information may be shared with advertisers, including only information belonging to other users, to ensure that ads can be tailored to the target audience.
Other sites/third party vendors and their privacy policies
Links to other sites can be found on this site. Moongleam Travel is not responsible for the privacy practices or content of these websites or the privacy policies and practices of third parties.
Privacy Measures
This site has security measures to prevent the loss, misuse or modification of information under our control. Our secure server software (SSL) is the industry standard and is among the best software available today for secure business transactions. This software encrypts your personal information, including your credit card number, name and address, and prevents it from being read while it is circulating on the Internet. Moongleam Travel does not store the last four digits of your credit card numbers in your web user profile.Naturally, we send all credit card numbers to the relevant credit card company during the order process. We use physical, electronic and procedural safeguards in relation to the collection,storage and disclosure of personally identifiable customer information. Our security procedures mean that in some cases we may require you to prove your identity before disclosing personal information to you. It is important for you to protect your password and your computer from unauthorized access. After using a shared computer, make sure that you log out of the system. Any moongleam Travel employee should in no way request that you disclose your password. You must protect your password to ensure the security of your personal information.
Notices and revisions
Our business is constantly changing, and therefore our Privacy Statement will also change. You should visit our website frequently to see recent changes. Unless otherwise stated, our current privacy policy applies to all information we have regarding you and your account. We stand by our promises.If you have any doubts or concerns about this Privacy Statement, the practices on this site, or your actions on this site, we may try to resolve your problem if you contact us using the customer service link.

Service Contract

• By visiting or using the site, you expressly agree that you are bound by these terms of use of our website and that you will comply with both these terms and all current laws, regulations and regulations related to the Site.
• Our company reserves the right to make changes to these terms at any time to take effect as soon as they are announced on its website. For this reason, please visit this page periodically and regularly.
• If you violate these Terms of use, our company may stop using our website, prevent you from using the site in the future, cancel your Tour Order, and/or take legal action or legal action against you.
• You agree that you have the right and authority to visit, view and copy the pages of this site for your personal use only.
• Also, our company unless authorized in writing you and this, the information and content on this site, events and introductory watch to get information, just use your own personal use and purchase of another kind, for any purpose except for the purpose of whether you want to install copy to distribute, publish, distribute, alter, modify, or otherwise distribute whether to agree.
• You also agree that you will not connect deeply to the site unless our company gives you special and written permission to do so. The content and software of this Site are owned by our company and/or its suppliers and are protected by Turkish and international copyright laws. Legal copyright notice and various advertising articles have been placed on the site pages. Deleting or removing these warnings and messages is prohibited. Please do not delete or remove this warning or advertising articles or any additional information provided with them.
* Although rare, our company can cancel a tour. In this case, our relevant company can offer you a new option or refund. Please contact us about any problems that may occur in this regard.
Access and intervention
• Copy our web pages or their contents, or the order or permission of watch prior, and for other purposes without our express written permission and authority are not given any robot, spider or other automatic device, or manual processes, you agree not to use. You also agree that you will not use any tools, software or procedures to interfere with or attempt to interfere with the operation of our website. You also agree that you will not take any action that places an unreasonable or disproportionate burden on our infrastructure.
• Limited, but the sale of unauthorized types, or unauthorized framing of the site or the site by unauthorized connection to the site, a robot, spider or other automated device on the site, including the unauthorized use of any illegal and/or unauthorized use is prohibited and such use in the event of civil and criminal law measures and precautionary measures, including the necessary research will be conducted and all appropriate legal action will be taken.
* The rights and privileges of users who use this site for the purpose of illegally transmitting copyrighted information and materials without express permission, without a valid defense or justified reason will be terminated. In particular, to this site, articles, images, stories, software or subject to copyright or copyrights for the content of third parties users who upload similar content to the site they or other rights (such as rights of privacy or disclosure forbid) do not encroach on, or that do not violate the rights must ensure that. This site is an illegal right of the rape of a user, or the use of the violation of rights as a tool to notify us of the relevant copyright owner or his representative, or a court order, or if declaration is fixed by the relevant user, for the user to access this site in violation and/or usage rights of the site will be cancelled.
• In order to connect the site to another site or site content to use in order to store or other information, including your use of the site, which may be incurred by third parties for damages, to do requests, and reasonable subsidiaries, affiliates, officers, and representatives, other partners, and employees agree to indemnify their losses and how you can eliminate.
• Our company does not guarantee that the Website will be uninterrupted or error-free, or that certain results will be achieved by using the site or its content or linking to the site. The Site and its content are presented on an “AS IS” and “as available” basis. Our website also cannot guarantee that the files you upload from the site do not contain viruses or contaminants or destructive features. Our company disclaims any other public or implied warranties, including warranties of fitness for a particular purpose and commercial value of the site. Our Company shall not be liable for any damages that may arise from the use of this site, including, but not limited to, direct, indirect or incidental damages, consequential damages, and punitive damages.
• Our company does not guarantee the results that can be expected from the use of the site or the use of the Website Service.
• Our company disclaims any liability for the actions, omissions and behavior of third-party users, users of our website, advertisers and/or sponsors of the site related to the service of our website or related to your use of the site and/or the service of our Intrenet site. Our company is also not responsible for the products, services, acts or omissions of persons, performers, institutions or other third parties that organize any activity in connection with or refer to the site.
* Except in countries where these limitations of liability are not permitted, our Company shall not be liable to you for indirect, incidental, and special damages, including loss of profits, or for consequential damages or punitive damages, even if it has been advised in advance that such damages may occur. If one of the provisions of these conditions limiting the liability of our company is found by the relevant court to be contrary to the relevant legislation, this provision will be considered valid in accordance with the legislation and limiting the liability to the maximum, and the liability of our company will be determined accordingly.
• By using the site, you agree that if a dispute arises about or related to the Site, this dispute will be governed by the laws of the Republic of Turkey, regardless of the conflict of laws rules, and will be resolved in accordance with these laws. You also agree that the courts in the province where our company headquarters are located will be authorized as duties and locations.

Cancellation and Refund Policy

CANCELLATION – OPT-OUT-CHANGES
1) The agency reach a sufficient number of program participants, depending on whether declared or registered programs and, when necessary, may partially or completely cancel 7 days before beginning. The consumer has the right to refund the entire fee. In this case, the consumer's right to compensation is not born.
2) If the Consumer gives up until 30 days before the start of the program and cancels his registration, the entire fee will be refunded. However, since tickets are purchased as group tickets for flights, trains and ship-related tours, the excuse is not valid for cancellations after registration and the plane, train and ship tickets are not refunded. Cancellation and refund conditions of carrier companies apply for plane, train or ship tickets.
3) All expenses incurred for visa procedures are charged to the Consumer if the trip is cancelled by the consumer and the relevant consulate does not issue a visa.
4) The consumer agrees and undertakes to pay 35% of the price of the program and the entire price to the agent after 15 days if the reservation is cancelled for any reason 29-15 days before the start of the program.
5) No Name Change can be made on scheduled flights. If the consumer loses their travel documents, they are obliged to pay the fine imposed by the relevant air, iron and sea route.
6) If the consumer does not inform in writing that he or she will participate in the program that he or she has missed, the agent has the right to cancel all reservations made on behalf of the consumer 24 hours after the start of the program. In such cancellations, no refunds are made to the consumer.

Sales Agreement

1-Parties
The relevant travel agency is referred to as the” agent “and the” consumer " who wants to buy the programs and services offered by the agent for sale.
2-Content
1) Business this agreement covers the arrangement of services and conditions to be provided between the “consumer and the agent” who wants to buy tours, organizations, hotel reservations and all services that the agent has organized.
2) The person who registers through the website or by coming to the agent and signs the contract is the only interlocutor of the agent with the adjective “consumer” on behalf of the persons who are not signed in the contract but who are participating in the program subject to the contract and who will travel with him. Even if these persons have not signed a contract, they have learned the terms of this agreement that will apply between the parties due to the relevant consumer or agency brochure, website and ads and have agreed to participate in the services offered for sale in these terms of this agreement.
3) Information made to this person about the program registered is considered to have been made to other consumers.
3-Payments
1) Our sales are made Online, in cash or in installments with credit cards of banks with one shot, cash and / or contracted banks with credit cards that make installments.
2) When registering for programs announced by the agency, the total amount is charged at the fee specified in the ad and either the specified deposit is charged Online, credit card, bank transfer or cash.
3) “Pre-booking” fee specified at the time of registration is charged for deposit payments. The balance must be paid no later than 15 days before the start of the trip, unless otherwise specified. If the specified payments are not made within the specified periods, the reservation is canceled. In this case, 35% of the program price is billed to the consumer as withdrawal compensation. In addition, since the price received at the time of final booking as a deposit before the sale of the program is taken as the amount of guarantee for participation in the program, there is no refund if the customer does not pay the remaining amount of the fee.
4-CANCELLATION – OPT-OUT-CHANGES
1) The agency reach a sufficient number of program participants, depending on whether declared or registered programs and, when necessary, may partially or completely cancel 7 days before beginning. The consumer has the right to refund the entire fee. In this case, the consumer's right to compensation is not born.
2) If the Consumer gives up until 30 days before the start of the program and cancels his registration, the entire fee will be refunded. However, since tickets are purchased as group tickets for flights, trains and ship-related tours, the excuse is not valid for cancellations after registration and the plane, train and ship tickets are not refunded. Cancellation and refund conditions of carrier companies apply for plane, train or ship tickets.
3) All expenses incurred for visa procedures are charged to the Consumer if the trip is cancelled by the consumer and the relevant consulate does not issue a visa.
4) The consumer agrees and undertakes to pay 35% of the price of the program and the entire price to the agent after 15 days if the reservation is cancelled for any reason 29-15 days before the start of the program.
5) No Name Change can be made on scheduled flights. If the consumer loses their travel documents, they are obliged to pay the fine imposed by the relevant air, iron and sea route.
6) If the consumer does not inform in writing that he or she will participate in the program that he or she has missed, the agent has the right to cancel all reservations made on behalf of the consumer 24 hours after the start of the program. In such cancellations, no refunds are made to the consumer.
7) If the consumer or agent cancels the tour, cancellation refund procedures are performed in the same way as the currency and payment method paid based on the exchange rate at the time of purchase.
5 - GENERAL PROVISIONS
1) The agency has the right to change the hotel names, transportation vehicles and departure times within the scope of the program, subject to the “specified standards” in the program. The guide can make changes to the program according to the road and weather conditions.
2) Written programs given during registration are sample programs. Tours specified in their programs are not allowed by local authorities, fire, earthquake, natural disaster, terror, etc.s. the agency cannot be held responsible for the inability to travel for such reasons.
3) The consumer agrees that the program conditions have been met if the overnight stay in the total program duration is not shortened and changes are not made to the classes and categories of the facilities to be stayed.
4) A strike that may occur in airlines, delays, etc.s. the agency cannot be held responsible for any failures that may arise due to such reasons.
5) Since all regulations related to Charter flights are subject to international aviation rules, all kinds of time changes can be made on these flights with Warsaw Convention Airlines. Movement Time cannot be guaranteed. The carrier may change the stall locations shown on the tickets. Or he may not pause. Since flight hours are completed 48 hours ago, the hours specified during the sale are possible hours, and the agent cannot be held responsible for changes in these issues.
6) Due to these reasons arising from Air, iron and sea carriers, cancellation and refund requests to be made are also unacceptable.
7) If the agent is requested to follow up the visa procedures, the consumer must have a valid passport for at least “seven months” and submit it to the agent within the framework of the documents and period determined by the relevant consulate. In visa procedures, the agent is an intermediary between the consumer and the consulate, and is not responsible for failure to obtain it. If the visa is not approved by the consulate, the above-mentioned cancellation conditions will apply.
8) Compulsory travel insurance must be made by the agent for each participant. The coverage of missing or defective performance, damage, damages and losses contained in this travel insurance package is determined by the policy of the insurance company providing this service. The agency does not bear any responsibility for the content, scope and manner of application of these guarantees.
9) If the consumer leaves the program that he started with a bet because the service is defective, he must indicate in writing to the agency official and the hotel where he is staying, along with his reasons. Otherwise, the consumer is considered to have abandoned the program and is considered to have received and used the service.
10) It is the duty of the good-faith consumer to inform the agent in writing during the performance of the services about the issues that the consumer is complaining about. The consumer's use of the service until the end, even though he is complaining, eliminates the rights to compensation, such as replacement services and refunds, related to the issues he is complaining about.
11) Guidance services are valid for the places specified within the scope of the program. Agent, tour leader and guide are not responsible for guidance in Market, Sunday and shopping operations.
12) The agency is in an intermediary position with consumers participating in the program, hotels, carrier companies and all types of third parties and legal entities offering other services related to the content of the program and is obliged to inform them of any changes that will occur within 24 hours. Consumers who applied to enroll in the program itself, therefore, who undertakes to carry with travel agents in defiance of agreements between institutions of the agent in the transaction of hours shown in the schedule, in the absence of land, air and sea vehicles of all kinds, they are more likely to fail from delays, fog, storm, type, and reasons for, such as all kinds of weather and change the route of the obstruction from the road route, strike, terrorism, war, the possibility of war or similar force majeure or third parties from defects or errors of transportation of the user's own personal issues, it is not foreseen any liability arising from technical, financial, spiritual, who runs the travel agency service facilities damaged from accidents incomplete or incorrect due to the lack of the adjective cannot be held responsible for situations that may arise.
13) During trips by plane, train, ship, hikes to these vehicles are added to the announced trip fees at the same rate.
14) The agency transmits the consumer's requests for the choice of rooms in accommodation facilities to the relevant facility, but cannot guarantee that the demand will be fulfilled. Beds for third and fourth persons to stay in the same room are extra beds and may be smaller than existing beds.
15) Rooms are not delivered to consumers before 14:00 on the day of arrival at the hotel. On the day of departure, consumers must vacate their rooms no later than 12:00.
16) Smelly, flowing, flammable or explosive properties or disturbing items, as well as cutting, piercing and Firearms and all kinds of animals, vehicles and facilities to be accommodated are not taken.
17) In this agreement the unwritten issues 1618 SY, SY 4077, 4288 SY, SY 2634, IATA, IHA, UFTAA the convention, the provisions of the civil aviation law, BK, TCC, including Turkey, international conventions and removed them, depending on statutes, regulations, circulars and directives applied in Turkey in Kutahya with internationally accepted Frankfurter tabelle tursab the provisions of the schedule shall apply.
18) In disputes arising from the contract, the Arbitration Board of TÜRSAB is authorized, and the procedures of the board are valid.
19 ) The consumer is responsible for the accuracy of the names declared in the contract ( with the way they are written in the passport). If there is a difference between the remaining copy of the contract in the consumer and the remaining copy in the agent, the remaining copy and agent records in the agent are based.

Safe Shopping Guide

How do I secure my account information?
- Use a different password for each site you visit.
- Do not explicitly store your passwords on your computers and phones.
- Uncheck “Remember Password” when using a public computer.
- Let your passwords have a minimum of 8 characters, consisting of uppercase and lowercase letters, numbers.
- Share your personal information with restraint and caution in social media environments.
- Change your password at certain periods.
How do I secure my devices?
- Protect your mobile phone by a biometric method, such as PIN or fingerprint.
- Install the apps you have installed on your mobile phone from the official app stores.
- Avoid installing software that you don't need or comes from unverified sources.
- Disable Hotspot connections when you are finished.
- Use a strong password, even if it is your home computer.
- Install your computer's software and security updates in a timely manner.
- Use the most current version of the web browser you are using.
- Keep up-to-date antivirus software on your computer.
- Make sure that the network you are connecting to has the correct wifi connection.
- Change the default passwords that you use on wireless network modems.
What do I need to know about fraudulent shipments?
-Do not respond to e-mails and SMS requests for your personal information, credit card and account information, passwords using our site and our agent name.
- Do not rely on advertising and announcements, various promises made for fraud purposes, creating the impression that they are being sought by our agent or through fake websites and social media accounts.
- Our agent does not ask for a password in any transaction by phone or email. Do not share your password and password with anyone.
-Suspect any email that promises a deal too good to be true, demands immediate action, contains attachments or links, or asks for your personal information.
- Do not open or respond to connections from people you do not know.

If you believe that you have encountered fraudulent posts info@cappadociaturkeytravel.com you can email her account.
How do I recognize fake emails and websites?
- Real-e-mail
It will not ask for personal data in an email, such as your password, credit card or bank number.
Our emails never contain attachments. If you receive an attached message, do not open it.
- Fake e-mail
Fake emails often prompt you to reply to the message with confidential information.
Fake emails may contain attachments that prompt you to open and upload them.
Fake emails often use threatening language that prompts you to take immediate action.
- Fake websites
Beware of fraudulent sites created with the logo or content of our site and our agent's name.
If you think you've encountered a fake email or website, info@ cappadociaturkeytravel.com you can email her account.
What can I do to ensure transaction security?
- Make sure that the connection is via secure connection https://.
- Www on our Web page. cappadociaturkeytravel.com make sure you have access to the address.
- Use 3D Secure when making payments.
- Be sure to download the applications you want to install on your mobile phones from the official app stores (such as Google Play, App Store).

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